iMADE Return Policy for Online Smart/Self Study Courses and Mock Test Series
At iMADE, we strive to provide quality educational services for Design, Architecture, and Fine Art entrance exam preparation. We understand the importance of your investment in our online courses and mock test series, and we are committed to ensuring your satisfaction. Please carefully read our return policy outlined below:
Return Policy Overview:
1. Refund Eligibility Period:
– Once you have initiated and accessed the online courses or mock test series, you are no longer eligible for a refund.
2. Initiation of Services:
– The refund eligibility period begins upon your initiation and access to the online courses or mock test series.
3. Cancellation and Refund Requests:
– No refund requests will be entertained once you have started accessing the services due to the nature of the digital products offered.
4. Exceptional Circumstances:
– Refund requests may be considered on a case-by-case basis in exceptional circumstances, such as technical issues preventing access to the services. Please contact our customer support team for assistance.
Contacting Customer Support:
1. Customer Support Email:
– For any concerns or queries related to our return policy, please contact our customer support team at [imadecreativestudio@gmail.com].
2. Subject Line:
– When contacting customer support, please use the subject line “Return Policy Inquiry – [Your Name].”
Technical Support:
1. Technical Issues:
– If you encounter technical issues preventing you from accessing the services, please contact our technical support team immediately for assistance.
2. Technical Support Email:
– Reach out to our technical support team at [imadecreativestudio@gmail.com].
Notes:
1. Course and Test Series Access:
– Your access to the online courses and mock test series will be provided promptly upon confirmation of payment.
2. System Requirements:
– Ensure that your device meets the necessary system requirements to access our services. Technical specifications can be found on our website.
3. Updates to the Policy:
– iMADE reserves the right to update or modify the return policy without prior notice. Any changes will be communicated on our website.
Thank you for choosing iMADE for your exam preparation needs. We are dedicated to providing you with the best possible educational experience.
*Last Updated: 20.11.23*
